🧂Design tips for mobile-driven websites

How to increase visitor engagement and conversions

Hey there. Happy Saturday!It’s hard to believe Christmas is already here. Another year has flown by so quickly.

Today, I want to share some tips on designing mobile-first websites to boost engagement and conversions.

Just a few days ago, I reviewed the website of an executive whose eCommerce brand attracted an impressive 6 million visitors this holiday season. Their branding, marketing, and advertising efforts are clearly paying off, driving substantial traffic to their site.

As with many eCommerce websites, mobile visitors dominate their audience—nearly 98% of all visits come from mobile devices!

However, despite this massive traffic, their engagement metrics—such as session duration, pages per visit, and bounce rate—lag behind, even when compared to competitors with as few as 100,000 monthly visitors.

This raises an important question: if 98% of your visitors are on mobile, how can you design your site to capture their attention and keep them engaged?

Let’s dive into the best practices for creating a mobile-first experience that drives engagement.

1. Prioritize content and layout

Since the majority of your visitors are on mobile, their attention spans are likely shorter, and their screen space is limited. Your design should emphasize the most important information, creating a seamless user experience.

  • Focus on key content: Structure pages so that critical content—headings, CTAs, and key visuals—is immediately visible without requiring users to scroll.

  • Simplify navigation: Use intuitive navigation elements like collapsible menus (e.g., a hamburger icon) and ensure links are concise and clear.

  • Avoid clutter: Limit unnecessary text, images, or decorative elements. White space is essential for reducing visual noise and creating focus.Reason #2: They are too fixed on their rate and refuse to do free work

2. Optimize performance

Mobile users often access websites on slower networks or devices with limited processing power. A fast-loading site is critical to reducing bounce rates.

  • Improve load speeds: Compress images, use next-gen formats like WebP, and minimize CSS/JavaScript files. Defer non-critical resource loading to boost performance.

  • Ensure responsiveness: Use a responsive layout that adapts to different screen sizes and orientations.

  • Choose mobile-friendly fonts: Select legible fonts that scale well on small screens. Avoid overly decorative or rare fonts that hinder readability.

3. Focus on usability

A seamless user experience ensures visitors can achieve their goals quickly and easily.

  • Tap-friendly elements: Buttons and interactive elements should be large enough for comfortable tapping, with adequate spacing to prevent accidental clicks. Floating buttons can enhance accessibility.

  • Limit intrusive pop-ups: If pop-ups are necessary, include an easy-to-tap "X" to close them.

  • Design for vertical scrolling: Align content with natural scrolling behavior. Avoid horizontal scrolling, which feels cumbersome on mobile devices.

4. Incorporate touch interactions

Mobile users rely on touch gestures, so your site should account for their behavior.

  • Gesture-friendly design: Use gestures like swiping for carousels, pinch-to-zoom for images, and long-press for additional options where applicable.

  • Provide feedback: Show visual cues like color changes or animations when elements are tapped to confirm interactions.

  • Simplify forms: Use larger input fields, clear labels, and features like autofill and error validation to reduce friction.

5. Enhance accessibility

Accessibility ensures all users, including those with disabilities, can navigate and interact with your site.

  • Ensure readability: Use high-contrast text and backgrounds for visibility, even in bright outdoor lighting.

  • Accessible navigation: Implement semantic HTML and ARIA roles to help screen readers and assistive technologies understand your site.

6. Leverage mobile-specific features

Understanding how users interact with mobile devices lets you create more engaging and efficient experiences.

  • Use compelling visuals: Highlight products or promotions with optimized hero images or videos.

  • Strategically place CTAs: Position CTAs within thumb reach—typically at the bottom-center or bottom-right of the screen.

  • Incorporate mobile tools: Add features like click-to-call buttons, map integrations, or one-tap social logins to streamline user interactions.

7. Test thoroughly

Rigorous testing ensures your design works across devices and real-world scenarios.

  • Mobile usability testing: Use tools like Google’s Mobile-Friendly Test or Lighthouse to identify issues.

  • Cross-device testing: Test functionality and appearance on various devices, screen sizes, and operating systems.

  • Gather real-user feedback: Identify pain points and usability concerns through real-world testing.

Conclusion

Designing for a mobile-first audience requires a focus on simplicity, usability, and performance. Emphasize essential content, optimize for smaller screens and touch interactions, and ensure fast loading speeds. Enhance accessibility for a diverse audience and integrate mobile-specific features like gesture-friendly elements and thumb-reachable CTAs. Finally, rigorous testing guarantees a seamless experience for your users.

By following these principles, startups can create a mobile-first website that meets their audience's needs and drives engagement and conversions.

Studio Salt

I run Studio Salt, a fractional design partner that serves early stage startups.

Advising

I also advise startup founder on their product/design and designers on their career.

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